Andromeda-Kripto Galaktika LLC, (Brand name Cryptobuy.ge, hereinafter referred to as "Cryptobuy.ge", or "we") cares about your personal data and protects the security of our customers and visitors. This data protection policy describes how we process your information when you use the various services on the Cryptobuy website. The website with the domain cryptobuy.ge (hereinafter referred to as "Platform", "Website") - represents our platform used to provide you with our product.
This Privacy Policy (hereinafter referred to as the “Privacy Policy”), together with the Terms of Use (hereinafter referred to as the “Terms of Use”), sets out the basis on which we process information from you (hereinafter referred to as “you”, “your” or "User") to any personal information received or provided by you. When we use the term "personal information", we mean any information that, alone or in combination with other data, allows us to identify you directly or indirectly, for example, your name, email address, username, contact details or any unique identifier such as IP address, personal device number or other online identifier.
Collection and Use of Personal Information
We may collect your personal information if you use Cryptobuy and open an account to use the platform. This is defined as the collection of personal data for the purposes of your use of our website in accordance with the terms of use. The types of personal information we collect may include the following:
your name;
your photographic identification;
Details from your identity document (for example, ID card, driver's license, passport), document number, date of issue and expiry date, photograph, address, etc.;
your address;
Your personal biometric data, for example: a picture of your face.
your phone number;
your email address;
your IP address, browser and operating system information, geolocation details;
Your bank details, including account numbers and payment card(s) details;
your date of birth;
Information about your activity (place of work);
information about your sources of income;
And based on our legal obligations and legitimate interest in preventing money laundering and fraud, we may request other documents to verify your identity and confirm the sources of your income in accordance with our AML Policy. We may use your personal information for the following purposes:
opening and using an account on the Platform;
identification/verification and customer research;
carrying out transactions on the platform;
If you contact us, to answer your questions;
contact you by email or phone calls;
personalizing your experience and offering you more relevant products;
improving our products;
ensuring the security of your account;
your use of our website;
For direct marketing purposes, to provide information about products and promotions that may be of interest to you from us and third parties, but only if you specifically consent to receive such information;
Market research, for example, surveying the needs and opinions of our customers on issues such as fulfilling our commitments, etc.
to check customer data against various databases, including international politically active persons and sanctions, country-specific sanctions, criminal and financial lists.
IP addresses
We may collect information about your computer, including your IP address, operating system and browser type, and provide general information to our advertisers. This is statistical data about our users' internet browsing activities and will not be used to identify any individual.
Cookies
By using cookies, we collect web browser information to improve your experience with our website and track how the product is used. Cookies are small data files that are stored on your computer's hard drive, and in addition to making it easier for users to navigate our website, we also use cookies to identify and prevent fraudulent activity. The information collected may include, but is not limited to, your IP address, referring URLs, device type, your operating system, web browser type, geographic location, and other session data. Cookies are not permanent and are deleted after a short period of inactivity. You may choose to deactivate cookies, but note that you may no longer be able to access or use some or all of the features of our website. Please note that we are not responsible or liable for any damages arising from your decision or inability to use any feature.
Disclosure of Personal Information
We use personal information for the purposes existing at the time you provide us with such information and/or otherwise for the purposes described in this Privacy Policy and/or permitted by law.
We may disclose the personal information you provide to the following persons for a limited purpose:
our affiliated companies and representatives;
payment service providers and financial institutions;
communication platforms with users;
to our contractors who provide us with software to verify personal data;
We may also share customers' personal information with financial institutions, insurance companies or other companies in the event of a merger, spin-off or other corporate reorganization and notify you of the sharing of your information to enable you to exercise your rights as necessary.
We may also share users' personal information with law enforcement or regulatory agencies as required by law. In certain cases, we may not be able to notify you of such data sharing due to legal restrictions.
International data transfer
In certain cases, we may need to transfer your personal data to third countries in order to be able to provide you with our products. We will make every effort to protect your personal data at an appropriate level, regardless of the location of our contractor. We assure you that we will transfer your personal information only in the following cases:
If we obtain appropriate guarantees that your rights as a data subject are protected.
Your rights to your personal data
You have the right to access your personal information and request its correction, update, blocking, deletion and destruction under the conditions stipulated by the Georgian legislation on personal data protection. You can withdraw your consent to direct marketing at any time.
Links
Our websites may contain links to other websites and resources provided by third parties. This privacy policy applies only to our website. When you go to third-party websites or resources, you leave our website.
We do not control said third-party websites or any content therein, and you agree that we shall have no responsibility or liability in any way for any third-party website, including, but not limited to, their content, policies, malfunctions, promotions, products, services In relation to any damage, loss, defect or problems caused, related to or arising from the actions and/or access to the said websites. We encourage you to familiarize yourself with the policies, rules, terms and regulations of all websites you visit, including privacy policies.
Storage of personal information
We will take all reasonable steps necessary to protect your data and use it in accordance with this Privacy Policy. All data provided by us is stored on our or third party secure servers located in the European Union.
Information about your payment method, which you use to make a payment on CryptoBuy or to receive such payment, will be transferred to a third party - payment provider(s) present in Georgia and in a relevant contractual relationship with CryptoBuy. We do not store information about your payment method except when you create an account with us and make transactions.
We will retain your personal information only for as long as is necessary for the purposes described in this Privacy Policy and to comply with legal and regulatory requirements.
For anti-money laundering purposes during which you may file complaints/lawsuits in accordance with Georgia law, we will retain personal information for a period of five years following the end of the tax period in which the customer made their last transaction after our customer closes their account and terminates their legal relationship with us.
Marketing
We will ask for your consent at registration or during the post-registration period to allow us to contact you or use your personal information for marketing purposes. We may also provide additional information to our existing customers about our other products or services.
You have the right to request your consent to us processing your personal information for marketing purposes. In order to exercise the said right, you can write to us at any time by e-mail: info@cryptobuy.ge.
Changes
Our website policies, content, information, promotions, disclosure rules and settings may be revised, changed, updated and/or supplemented at any time and without prior notice, in CryptoBuy's sole and absolute discretion. In the event that we change this Privacy Policy, we will take appropriate measures to inform all users of the Website and post the revised Privacy Policy.
If we believe that such changes may affect your rights, we will ask you to confirm that you have reviewed the changes and agree to them before we continue to communicate with you.
Inadmissibility of frauds
Please note that CryptoBuy does not cooperate with other legal entities to provide customer support services for the website. Remember - customer support is provided only through the CryptoBuy.ge website.
